Contact us

Customer Care: 9am – 6pm (7 Days a Week)

Telephone: 0845 241 4269 or +44 (0) 207 096 9437 from overseas (local network rates apply)
Email: customercare@telecashprepaid.com

Balance Enquiries and Exchange Rates: 24 Hours

Telephone: 0207 070 4906 or +44 (0) 207 070 4906 from overseas. (local network rates apply)

Lost or Stolen Cards: 24 Hours

Telephone: 0845 241 4278 or +44 (0) 207 101 6599.(local network rates apply)

For Mail:

TeleCash MasterCard® Prepaid Card
PO BOX 3753, CHESTER, CH1 9UH